Les recomendamos leer el post de Duncan Says sobre “The Perfect Revenue Manager is…”
Revenue Management success comes from proactivity, not reactivity. The role should be 70% about the future and 30% about the past – learning from the past, applied to the future. The numbers give Business Intelligence which should guide our insight into the future. Insight into improving RevPAR, and RevPOR. We all claim short lead time as a barrier to insight, but the fact is that short lead times are the norm in hotels today, so we can take this into action as a firm given. The outcomes, in hindsight, aren’t any wildly different.